Sue Lyn Schramm has been a hospice executive and consultant for more than 30 years, and leads engagements involving strategic planning, market development, board education and affiliations and mergers. She is a frequent public speaker on healthcare topics, and has also authored multiple books and articles on healthcare management.
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Brad Borbidge has four decades of home health and hospice industry experience. His passion is helping clients improve operations, identifying opportunities to improve financial performance without compromising patient outcomes. Brad routinely presents to management teams and senior leadership throughout the year on operations and industry matters.
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Judi Lund Person is one of the nation’s leading experts on hospice policy and regulation. Prior to becoming a consultant, Judi spent 21 years as Vice President, Regulatory and Compliance at the National Hospice and Palliative Care Organization, where she served as a key contact with the Centers for Medicare and Medicaid Services and other federal agencies. Judi provides expert analysis and education on all aspects of hospice compliance and regulations.
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Carla Braveman has more than 30 years of operational experience in executive positions within home health, hospice and palliative care. During her decades in the field, she developed strong proficiency in fiscal management for all aspects of post-acute care while enhancing clinical outcomes for patients and the satisfaction of patients, families and agency staff.
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A diligent healthcare manager with over 20 years’ experience in hospice and home health, Ruth Coté has a proven track record of assisting hospice agencies with a broad array of compliance and risk management support. Over her decades of experience she has helped hospice providers achieve initial accreditation with CHAP, conducted clinical record audits as part of due diligence during mergers and acquisitions, and supported multiple hospice agencies in ending MCR provider-specific probe edits within 3- 6 months of initiation.
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Susan brings strategic insight to clients including hospices, health plans, health systems and other organizations focused on improving the experience of patients with advanced illness. As former President and CEO of Treasure Health, a Florida hospice and palliative care provider with a census of more than 800 patients, Susan was instrumental in bringing about organizational transformation from within. In addition to consulting, Susan often serves as an interim provider CEO, able to step into the most challenging situations providing stability and grace.
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Rory Farrand is a clinical expert with more than 20 years of leadership in palliative care. Dynamic and personable, Rory is one of the nation’s leading experts in the field of palliative care operations, with experience in palliative business startup, clinical systems and operations, and day-to-day management of palliative clinical providers.
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Linda Hall is a Registered Nurse with an MBA in Healthcare Management. Linda has more than 25 years of experience working in the post-acute care industry, including hospice, home health and palliative care. Among her past leadership positions, Linda served as Vice President of Operations and Partnerships for a hospice with a census of 800. She has also been an accreditation site visitor for hospices with CHAP.
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Andréa Huertas has over 30 years of experience in clinical operations for hospice, home health and palliative care. She provides leadership and management oversight for the development of clinical operations and organizational redesigns with her focus on quality, profitability, and efficiency. Andréa collaborates with organization leaders to identify, evaluate, and develop key people to implement and support the operational plan.
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Jim Manahan, MBA is a senior finance and operations executive with more than 30 years of leadership experience across home health and hospice. He has held multiple C-suite and VP–level roles. He specializes in financial strategy, revenue cycle optimization, budgeting, regulatory compliance, and organizational transformation.
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Nancy is an advanced practice nurse and former CEO experienced in all aspects of leading and managing health care organizations for growth. She brings leadership skills, clinical acumen, financial savvy and strategic planning expertise to all her engagements. She’s a subject matter expert on home health, hospice, palliative care, geriatrics, and nursing. Nancy frequently works on a long-term basis to provide mentoring and leadership development for new executives.
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Catherine Spangler is a seasoned leader in hospice care and consulting with more than 25 years of experience in end-of-life care. She specializes in clinical and operational improvements, compliance, reimbursement strategies, and supporting mergers and acquisitions.
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Robin Stawasz has more than 35 years’ experience in hospice compliance and quality. She performs mock surveys for hospices and hospice inpatient units, drawing on her experience as a site surveyor for CHAP.
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Natalie Venable is an experienced healthcare professional with a background in occupational therapy and over a decade of leadership in home health and hospice. Her work has spanned clinical care, quality improvement, and regulatory oversight, including serving as Director of Clinical Excellence for a large, national home health organization.
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